Revenue Cycle Project Trainer

Description:

Our Culture
Transforming care, optimizing patient satisfaction and creating better patient outcomes are just some of the things our talented team members are doing at North Shore-LIJ each and every day. As a culture committed to providing our customers with the highest quality service, we stand behind our core values: Patients first; Caring; Excellence; Innovation; Integrity and Teamwork. It is our commitment and our culture that sets us apart from others and is the cornerstone of everything we do. Join an organization whose team members are valued, cared for and offered continuous opportunities to grow. Click on the link to learn more about us: www.northshorelij.com/goals
North Shore-Long Island Jewish Health System is committed to its initiative to standardize and transform the technological, business and patient processes throughout the organization. Through technology, we plan to sustain this unparallel delivery of care for our patients system wide. As a Trainer, you will participate in the development, implementation and evaluation of training programs. In this role, you will conduct training sessions both in person and through webinars.


Responsibilities include:

• Participates in the development, implementation and evaluation of Health-E training programs. Reviews project curriculum content and sequence across all disciplines.
• Assists in developing training materials, reference guides and job aids.
• Compiles and utilizes related material and supportive documents to enhance teaching sessions. Maintains current documentation and updates from the project lifecycle.
• Conducts training sessions both in person and through webinars. Implements a variety of teaching strategies to meet end-users needs.
• Makes changes to training modules as necessary.
• Conducts training session surveys to gather feedback to improve future training. Makes recommendations for improvement to management.
• Assists in all aspects of the logistics surrounding training. Ensures rooms and materials are available for training sessions.

Qualifications:

• Bachelor's Degree in Education or related field, required.
• Minimum of three (3) years related training experience required including e-training.
• Highly developed platform and communication skills, required.
• Proven ability in working as a coach and mentor to others.
• Experience facilitating training for Healthcare Revenue Cycle operations or systems preferred.